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Trade and Industry Department The Government of the Hong Kong Special Administrative Region
Brand Hong Kong - Asia world city

24-hour hotline : 23 922 922

e-mail address : enquiry@tid.gov.hk

Ref.: RC 352

24 October 2023

Dear Sirs,

Rice Control Circular No. 3/2023

Import/Export Licence for Rice under the Trade Single Window
Training Class on E-services

Introduction

Trade Single Window (TSW) is a one-stop electronic platform for registered users to lodge import and export trade documents with the Government online. Services under TSW has now reached Phase 2 and will be extended to cover Import/Export Licences for Rice. To enable you to get prepared for using this new services, we are now inviting interested parties to attend training classes on e-service for Import/Export Licence for Rice under the TSW.

Existing e-Form Submission Service will Cease Operation

2.E-service for Import/Export Licence for Rice under TSW is envisaged to be introduced by end January 2024. When the new e-service under TSW is successfully launched, the existing services provided for Import/Export Licence For Rice through TID's e-Form Submission Service platform will cease operation. However, traders can continue to lodge applications for Import/Export Licence for Rice in paper form in person after the introduction of the above e-service for Import/Export Licence for Rice under the TSW. In other words, both e-submission under TSW and the existing paper submission of Import/Export Licence for Rice will operate in parallel after the above e-service is launched.

Registration with the TSW

3.Traders who would like to use the above e-service for Import/Export Licence for Rice under the TSW should register as TSW users now. For details on the registration procedures, please visit TSW website at <www.tradesinglewindow.hk> or contact TSW enquiry hotline at 2117 3348.

Digital Certificate or "iAM Smart+"

4.Company users will be required to provide their digital certificates and digital signatures for authentication when submitting applications for Import/Export Licence for Rice through TSW. As such, a company user should either apply for a digital certificate issued by a Certification Authority which is recognised by the Government, or have a person authorised by the company to submit licence applications to register as an "iAM Smart+" user. For details, please refer to Annex 1 (pdf format).

Training Classes

5.Training classes are being organised to enable traders to learn how the TSW System works before the launch of the above e-service. The training class will cover the introduction of TSW portal and the procedures of applying for the Import/Export Licence for Rice through TSW. Each participant will be provided with a computer to gain hands-on experience on the various functions related to the application of Import/Export Licence for Rice through TSW. Six training classes will be organised as follows:

Date : (1) 24 November 2023 (Friday)
(2) 27 November 2023 (Monday)
(3) 29 November 2023 (Wednesday)
(4) 8 December 2023 (Friday)
(5) 13 December 2023 (Wednesday)
(6) 15 December 2023 (Friday)
Time : 3 p.m. - 5 p.m.
Venue : Varmeego Solutions Limited, 26th Floor, Millennium City 3, 370 Kwun Tong Road, Kwun Tong
Language : Cantonese

Registration

6.To reserve a seat, please complete the registration form at Annex 2 (pdf format) and return it by email (email address: rice_form@tid.gov.hk) or fax (fax no.: 3525 0987) on or before 10 November 2023 (Friday). Successful participants will be notified by email. Owing to the limited seats available, seats will be allocated on a first-come-first-served basis. For English speaking traders, please complete the aforementioned form as well. We will consider and make separate arrangement as appropriate.

Enquiries

7.Should you require any clarification on the content of this circular, please contact the Rice Control Unit at 2398 5570.

Yours faithfully,

(Dr. NG Tsz-yan)
for Director-General of Trade and Industry