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Trade and Industry Department The Government of the Hong Kong Special Administrative Region
Brand Hong Kong - Asia world city

Trade and Industry Department - E-Services

E-Services through TID Website

User Login Account - ULA

(E) ACTIVATION AND LOGIN PROCEDURES

1. For first-time login by eligible traders, please follow the steps below to activate your User Login Account :
STEPS
  1. To input the Business Registration Number of your company/ registered business (11 digits).
  2. To input the Hong Kong ID Card/Passport Number of the Signatory (Note) of your company/registered business as registered under the TTR or FR.
    (Note: For TTR, the Signatory is the person who signed the Undertaking on behalf of the company/registered business in the TTR Application Form. For FR, the Signatory is the person who signed the Declaration and Undertaking on behalf of the company/registered business in the FR Application Form.)
  3. To read and agree to be abide by the Terms and Conditions.
  4. To view the registration details of the eligible company/registered business, and to confirm activation of the ULA.
  5. To input certain particulars (including Name of the Contact Person, Position of the Contact Person, Day-Time Contact Telephone Number and a valid Correspondence e-mail Address).
  6. To set your Login Name and Login Password.
  7. The ULA is activated.
2. Procedures for logging in an activated User Login Account are as follows:
STEPS
  1. To input the Login ID/Name.
  2. To input the Login Password for the account.
  3. To enter the main menu of the User Login Account.
  4. To log out after use.
3. A ULA holder can perform the following by inputting the Business Registration Number of the eligible company/registered business, and the Hong Kong ID Card/Passport Number of the Signatory (Note) of the company/registered business as registered under the TTR or FR:
  • To enquire about the login name in case forgotten and the usable functions of the ULA; and
  • To reset the password in case the ULA holders have forgotten their Passwords or have been denied access to their E-Accounts due to repeated login failure.
4. A ULA holder can also perform the following functions in ULA:
  • to change Login Password; and
  • to amend particulars provided in the ULA.