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Trade and Industry Department The Government of the Hong Kong Special Administrative Region
Brand Hong Kong - Asia world city

Trade and Industry Department - E-Services

E-Services through TID Website

User Login Account - ULA

(D) LOGIN PASSWORD

1. Each ULA holder is required to set its own Login Name and Password (the 'Password') upon successful registration for ULA service.
2. Once the Password is set, it becomes the key to gain access to the ULA with the Login Name.
3. The Department encourages ULA holders to change their Password from time to time to protect their accounts from attempts of unauthorised accesses.
4. In case a ULA holder has been denied access to his/ her account due to repeated login failures or has forgotten his/ her Password, the company/ registered business concerned has to make a request for re-setting the Password by completing the electronic Form TID 135 and returning it to the Department by fax (Fax No.: 2396 9899) or via the Department's e-Form Submission Service. For enquiries or assistance, please call 2398 5495.