Activation and Login Procedures

1.
For first-time login by eligible traders, please follow the steps below to activate your User Login Account:
STEPS
  1. To input the Business Registration Number of your company/ registered business (11 digits).
  2. To input the Hong Kong ID Card/Passport Number of the SignatoryNote of your company/registered business as registered under the Textiles Trader Registration (TTR) or Factory Registration (FR).
  3. To read and agree to be abide by the Terms and Conditions.
  4. To view the registration details of the eligible company/registered business, and to confirm activation of the User Login Account (ULA).
  5. To input certain particulars (including Name of the Contact Person, Position of the Contact Person, Day-Time Contact Telephone Number and a valid Correspondence e-mail Address).
  6. To set your Login Name and Login Password.
  7. The ULA is activated.
2.
Procedures for logging in an activated User Login Account are as follows:
STEPS
  1. To input the Login ID/Name.
  2. To input the Login Password for the account.
  3. To enter the main menu of the User Login Account.
  4. To log out after use.
3.
A ULA holder can perform the following by inputting the Business Registration Number of the eligible company/registered business, and the Hong Kong ID Card/Passport Number of the SignatoryNote of the company/registered business as registered under the TTR or FR:
  • To enquire about the login name in case forgotten and the usable functions of the ULA; and
  • To reset the password in case the ULA holders have forgotten their Passwords or have been denied access to their E-Accounts due to repeated login failure.
4.
A ULA holder can also perform the following functions in ULA:
  • To change Login Password; and
  • To amend particulars provided in the ULA.
Note
For TTR, the Signatory is the person who signed the Undertaking on behalf of the company/registered business in the TTR Application Form. For FR, the Signatory is the person who signed the Declaration and Undertaking on behalf of the company/registered business in the FR Application Form.
2025-03-25
39051
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