Telephone Numbers and Other TID websites Subject Enquiry No. 24 -Hour General Enquiry Hotline 2392 2922 Email :enquiry@tid.gov.hk Textiles Licensing Services Customer Service Centre of the Textiles Licensing Branch 2398 5288* 2391 9067 (fax) General Enquiries Import and Export Licensing 2398 5288* Textiles Notification 2398 5288* Production Notification for Cut-and Sewn Garments 2398 5745* SME Support Services SME Funding Schemes 2398 5125* 2396 5067 (fax) SME Loan Guarantee Scheme 2398 5129* SME Export Marketing Fund 2398 5127* SME Development Fund 2398 5128* Support and Consultation Centre for SMEs (SUCCESS) 2398 5133* 2737 2377 (fax) Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA) General Enquiries 2398 5667* Application for Certificate of Hong Kong Service Supplier (HKSS)  3403 6428* CEPA Rules of Origin, CO(CEPA) and Factory Registration  3403 6432* Customer Service Centre of HKSS Certification Section  3403 6428*   Electronic Services Brio Electronic Commerce Limited Electronic Service Registration           2111 1288 Ge-TS Services Electronic Service Registration           8109 1820 Tradelink Services Customer Service Hotline 2917 8888 Electronic Service Registration 2599 1700 Service Centre 2399 0430 Registration and Certificate Services Textiles Trader Registration  2398 5512* 2394 6485 (fax) Factory Registration (FR) 2398 5531* 2398 5512* 2787 6048 (fax) Local Subcontracting Arrangement (LSA) 2398 5531* 2787 6048 (fax) Outward Processing Arrangement (OPA) Registration 2398 5531* 2787 6048 (fax) Other Services Relating to OPA 2398 5533* 2787 6048 (fax) CO(CEPA)  3403 6432* 2787 6048 (fax) Certificate of Origin 2398 5545* 2396 9899 (fax) Generalised System of Preferences (GSP) - Certificate of Origin Form A 2398 5545* 2396 9899 (fax) Non-Textiles Licensing and Other Services Non - Textiles Import and Export Licensing Strategic Commodities (Classification)                                     2398 5587* 2396 3070 (fax)                                      (Licensing) 2398 5575* 2396 3070 (fax) Rice 2398 5570* Rough Diamond 2398 5557* Ozone Depleting Substances  2398 5560* Import and Export Manifests 2398 5565*   2398 3747 (fax) Transhipment Cargo Exemption Scheme 2398 5565* Mainland Cereals & Grain Flour : Registration Arrangement for Local Importers 2398 5733* 2309 7744 (fax) Implementation of Trade-Related United Nations Sanctions 2398 5560* Commercial Relations Overseas Tariffs and Import Regulations Americas 2398 5405* 2398 9973 (fax) Europe, Africa and Middle East 2398 5354* 2789 9761 (fax) The Mainland of China  2398 5676* 2398 9973 (fax) Asia (except the Mainland of China & Middle East), Australia and Oceania 2398 5594* 2787 7799 (fax) Matters on World Trade Organization (WTO) 2398 5399* Matters on Asia-Pacific Economic Cooperation (APEC) 2398 5449* Matters on Pacific Economic Cooperation Council (PECC) 2398 5449* Other General Services   2787 7422 (fax) Main Exchange 2398 5333* Sale of Licence/Certification Forms 2398 5325* Cash Payment of License Fee 2398 5325* Other TID Websites Support and Consultation Centre for SMEs (SUCCESS) Website : http://www.success.tid.gov.hk Email: success@tid.gov.hk 2398 5133* SME Funding Scheme Website : http://www.smefund.tid.gov.hk 2398 5125* Strategic Commodities Control System Website : http://www.stc.tid.gov.hk Email: stc@tid.gov.hk 2398 5575* The Chemical Weapons (Convention) Ordinance Website Website : http://www.cwc.tid.gov.hk Email: stc@tid.gov.hk 2398 5575* Fashion Industry in Hong Kong Website: www.fashion.tid.gov.hk E-mail: fashion@tid.gov.hk 2398 5682 * With effect from 28 April 2008, all telephone conversations on the enquiry hotlines of the Trade and Industry Department shall be recorded to ensure service quality. The recorded conversations will be kept for 90 days. Members of the public may request for conversations relevant to them recorded in 90 days on a CD, at a charge of $50 per CD.

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Last Updated Date : 17 May 2012