Customer Service Centre

Textiles Licensing Branch -- 2/F

The Customer Service Centre offers the following services:

  • Enquiry on application procedures of various licence applications (Form 7, Form 4 and Comprehensive License )

  • Receipt of Application for Comprehensive Licence

  • Enquiry on various textiles notifications

  • Expeditious issue and amendment of import and export licence

  • Issue of duplicate and certified true copy of import and export licence

  • Assistance for shipment that encountered customs clearance problem

  • Issue of import and export licence on retrospective basis

  • Enquiry on Production Notification for Cut-and-Sewn Garments (PN), (including permissible limits for component parts and classification )

  • Enquiry on Certificate of Hong Kong Origin (CHKO), Certificate of Origin - Processing (COP) and CO Form A

  • Issue of approved CHKO, COP and Form A

  • Receipt of supporting documents, application and issue of certified copy of for CHKO, COP and Form A 

  • Receipt of application for CO Form A

  • Handling of application for endorsed declaration regarding exports of antiques to the United Kingdom/New Zealand

  • Other miscellaneous requests

  • Enquiry Telephone No: 2398 5288
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Last revision date: 23 May 2008