Operation
Registration with Brio Electronic Commerce Limited (Brio) or Tradelink Electronic Commerce Limited (Tradelink) is the first step to using electronic CO services.
After registration, traders can make use of the customer software/log in designated website provided by Brio/Tradelink to prepare CO applications/requests through their office computers in the form of electronic messages via Brio/Tradelink to the Trade and Industry Department or GACOs (for CO applications lodged with GACOs) for processing.
At Brio and Tradelink, computer validation, matching and archiving functions are performed. Trade and Industry Department or the GACOs will process the applications and send an approval, deferment, or rejection message to the traders concerned.
Upon receipt of the CO approval message, the exporter can make use of the customer software/website function to print the corresponding "CO Collection Slip", apply its company chop on it, and bring the slip to collect the CO from the Department or GACOs.
For electronic CO applications deferred by the Department or GACOs, traders can re-lodge the applications after making necessary amendments.