Customer Service Centre

Textiles Licensing Branch -- 2/F

The Customer Service Centre offers the following services:

• Enquiry on application procedures of textiles licence (Form 7 and Form 4)
  
  

• Enquiry on textiles notification
  
  

• Expeditious issue of import and export licence
  
  

• Issue of duplicate and certified true copy of import and export licence
  
  

• Assistance for shipment that encountered customs clearance problem
  
  

• Issue of import and export licence on retrospective basis
  
  

• Enquiry on Production Notification for Cut-and-Sewn Garments (PN), (including permissible limits for component parts and classification )
  
  

• Enquiry on Certificate of Hong Kong Origin (CHKO), Certificate of Origin - Processing (COP) and CO Form A
  
  

• Issue of approved CHKO, COP and Form A
  
  

• Receipt of supporting documents, application and issue of certified copy of CHKO, COP and Form A
  
  

• Receipt of application for CO Form A
  
  

• Handling of application for endorsed declaration regarding exports of antiques to the United Kingdom and New Zealand
  
  

• Other miscellaneous requests
  
  

• Enquiry Telephone No: 2398 5288