| By E-Mail |
By E-Mail to enquiry@tid.gov.hk |
| In Writing |
By writing to the Departmental Customer Service Manager, Room 908, Trade and Industry Department Tower, 700 Nathan Road, Kowloon, Hong Kong.
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| By Fax |
By Fax to Departmental Customer Service Manager at (852) 2787 7422.
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| By Phone |
General Enquiries |
For enquiries about
industries support or trade related matters, please contact the respective offices during office hours, or call our 24-Hour Enquiry Hotline at (852) 2392 2922.
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| E- Services |
For enquiries about our E-Services, please contact the respective offices during office hours.
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| Suggestions &
Complaints |
For suggestions or complaints about the services provided by the Department, please call the Departmental Customer Service Hotline at (852) 2398 5649* during office hours.
(All written/verbal suggestions and complaints will be dealt with expeditiously. A substantive reply will be given within 30 calendar days as far as possible. For complicated cases requiring longer processing time, we would keep you informed of the progress.)
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| Web Portal |
For assistance in browsing this website or using the email notification service, please call the Information Technology Management Section at (852) 2398 5316 during office hours.
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